Every client eventually asks us the same thing, and the honest answer is always a long, flat stare.
The old guard prefers fuel made of dry kibble. The new guard prefers whatever is on the other side of the door.
The Short Version, Told Slowly
If you take only one thing from this, take this: a flight plan taped to the cabinet is not a bug. It is the product.
We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.
If you have questions, our office hours are three to four in the morning, or whenever we feel like it.
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